If your issue is not a question about your, or someone else’s, gender identity or sexual orientation, one or more of the following services may get you started resolving your question:


This is a phone or text service staffed by trained professionals, and designed to link you to the service(s) that will help you the best. CALL FREE OR TEXT ANYTIME

Mental Health Community Acute Service

Sometimes things are really tough… but there are always options aimed towards your safety and wellness. Here you will find the listing for the Community Acute Service in your area.

Healthline – 0800 611 116

Speak with a registered health professional about any health issue. Healthline operates 24 hours a day, every day so you can find answers and avoid uncertainty. There’s more information on their website.

Lifeline-  0800 543 354

24/7 phone line when you need to talk

Samaritans – 0800 726 666

New Zealand Samaritans provides confidential religious free emotional support 24/7 to those experiencing loneliness, depression, despair, distress or suicidal feelings.

And for particular needs (in alphabetical order by name):

Alcohol and Drug Helpline – 0800 787 797 or online chat

Anxiety New Zealand – 0800 269 4389 (0800 ANXIETY ) and check their website for resources including specialist counselling for anxiety disorders

Depression Helpline – 0800 111 757 or free txt 4202 –  24/7 phone line run by trained counsellors for people experiencing depression or seeking advice 

Gambling Helpline – 0800 654 655 or anywhere anytime by text 8006 – there are specific numbers for risk groups and fast relief

HIV Hotline – 0800 802 437 – NZ AIDS Foundation provides reliable information on HIV and sexual practices, including testing and the recent developments in preventative treatments.

Police Diversity Liaison Officers – in emergency dial 111 – however if you have an issue involving your safety or a dispute where you are not certain how the police may respond, these officers are trained to work closely with LGBTIQ people, respecting our dignity and promoting safety and fairness.

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO) – suicide prevention line (a LifeLine service)

Women’s Refuge Crisis line – 0800 733 843 (0800REFUGE) – Domestic violence support

Youthline – 0800 376 633, free txt 234 or [email protected] or chat via their website 


And online, there’s a lot of information freely available to you:

OUTLine has printable resources on several topics, including being healthy family to LGBTIQ people, talking to someone whom you think may be feeling depressed/suicidal, 5 Ways to Wellbeing and a guide for survivors so sexual abuse. The quick way to get them is to click the Resources menu on the navigators above (just under the OUTLine logo). If you also check the Support menu, there is a lot of useful things to improve your comfort.

National LGBTI Health Alliance (Australia) LGBTIQ health, gender identity issues, sexual orientation, terminology, research links and moreÂ

It’s Pronounced Metrosexual provides public domain (‘no copyright’) resources that explain how simply complex and simply wonderful humans are: gender, gender identity, gender expression, sexual orientation, biological sex. Home of the Genderbread Person

Rainbow Youth has developed a treasure-trove of youth-relevant local content on its website, along with excellent informational links.

ITANZ / Intersex Awareness New Zealand has resources to help you understand more clearly both how common intersex births are, and how important it is for a person to feel safe and whole as intersex.

NZ Human Rights Commission has some useful material, from a legal / human rights perspective: just don’t get too literal with their database, because it seems to exclude good things when you check the obvious categories.

Agender and Genderbridge bring together resources, support and advocacy forÂ

Lesbian New Zealand lands women in a great place on the web, with links to many general LGBTI resources as well as those more specifically of relevance to lesbians

Lesbian and Gay Archives of New Zealand is the repository of our history. Under the joint care of LAGANZ Trust and the National Library, the website may link you to your research target, or get you started finding relevant parts of the collection, which is held at the Alexander Turnbull Library in Wellington

New Zealand AIDS Foundation and Body Positive are two of several national organisations that provide excellent resources both on the realities of HIV, and healthy sexual practices without fear and regret. Many resources can be downloaded free of charge. Use the menu on the NZAF site and the navigators at the top right of the BP site to explore and learn.

Mental Health Foundation is possibly the best free stuff you will find online, because if you are concerned about yourself or someone else, you will find easy to read, easy to follow material that begs to be more widely used. Do not be put off by the “webshop” – there’s not much profit when they charge $0.00 for many things, and much is available to download… and if you order, register but you’ll find you can go a LONG way without registering.


If you think we should add other resources here, please contact us with as much information as possible.