Join the team at OutLine!

Counselling Coordinator

Job Title: Counselling Coordinator
Reporting to: Chief Executive
Location: Preference for Auckland-based, but will accept applications from anywhere in Aotearoa
Salary: $60,000-64,000 (pro-rata)
Hours: 20 or 24/week (negotiable). Flexible hours, with some expectation of work outside of normal office hours (e.g. weeknights)

As Counselling Coordinator for OutLine, you will be responsible for receiving and following up counselling enquiries and work closely with the counselling team to assign clients to a counsellor. You will draw on knowledge of community needs and services to respond to health navigation enquiries. You will also work closely with the Chief Executive to improve OutLine’s counselling policies, procedures and ways of working and explore growth opportunities for the OutLine Counselling Service.

As part of this role, OutLine will cover the costs of external supervision and other training opportunities.

If you are trans, there may be opportunities for additional work supporting our Transgender Peer Support Service as an extension of this role.*

The key areas of responsibility are:

  1. Coordinating counselling enquiries
  2. Responding to health navigation enquiries
  3. Liaising between OutLine counsellors and staff team
  4. Support ongoing improvement of OutLine counselling policies and procedures
  5. Explore growth opportunities for OutLine counselling service

As a part of the wider OutLine team, you may also be asked to do other tasks from time to time, by agreement.

*We’re using trans as an umbrella term that could include people who identify with terms like transgender, gender non-conforming, non-binary, genderqueer, transsexual, agender, tāhine, whakawāhine, tangata ira tāne, Fa’afatama, Fa’afafine, Fakaleiti or Leiti, Fakafifine, Akava’ine and Vakasalewalewa.

Job description can be found here.

Applications close 11:59pm Sunday 29 January 2023.

To apply please email a cover letter and CV to [email protected] – feel free to get in touch if you have any questions about the role.

You must have the right to live and work in Aotearoa New Zealand. Background and various pre-employment checks are part of our recruitment process.

One of OutLine’s core values is to proactively and respectfully honour Te Tiriti o Waitangi. We will welcome new staff members on this journey with us and encourage you to discuss your commitment to this value in your application.

OutLine is an Equal Employment Opportunity employer. We do not discriminate based upon ethnicity, religion, political or other affiliations, sex or gender (including pregnancy, childbirth, or related medical conditions), intersex status, sexual orientation, gender identity, gender expression, age, or status as a person with an access need or disability. Please contact us if you have any questions in regards to this statement, or would like to enquire about assistance or accommodations we may be able to provide.

Note: We use ‘rainbow’ as an umbrella term to describe people who do not identify as heterosexual, do not fit typical gender norms, and/or we are born with bodies that do not match common biological definitions of male or female. This include people who identify with terms like takatāpui, lesbian, gay, bisexual, intersex, transgender, queer, non-binary or fa’afafine, as well as people who don’t use specific words for their identity, people whose identity changes over time, and people who are in the process of understanding their own identity and may not have ‘come out’ to themselves or others.